Environments - SNH AI

All SNH AI services are available in multiple environments. Use the appropriate base URL for your integration stage.

Base URLs

Environment	Base URL	Description
Production	`https://cra.pr.snh-ai.com`	Live environment for production traffic
Staging	`https://cra.pr.stg.snh-ai.com`	Pre-production testing and UAT

Staging uses separate API keys from production. Contact the SNH AI Team to obtain staging credentials.

API keys are issued per organization, per environment. See Account Setup to obtain your credentials.

Format	Example
API Key	`eval-api-key-<unique-hash>`

For authentication details, see Authentication.

Timeouts: Set your HTTP client timeout to at least 120 seconds for evaluation requests.
Payload size: XML payloads with many cases/charges may result in longer response times.

Scenario	Expected Time
Single record, 1–2 charges	1–3 seconds
Complex record with 10+ offenses	3–10 seconds

Response times vary based on record complexity (number of cases and offenses) and current system load.

See Retry Logic for the full retry strategy.

Health Check

Call /health and verify a 200 response. See Health endpoint.

Get Token

Exchange your API key for a JWT token via /auth/token. See Authentication.

Evaluate a Record

Submit a single record via /evaluate and verify the response structure. See Quickstart.